FAQs
How can I make sure I choose the right size?
We understand that choosing the right size can be a challenge, especially online. That's why we have a detailed sizing guide on our website.
For further assistance, our customer service team is always on hand to provide personalized advice based on your measurements and preferences.
Contact: contact@basic-cap.com
What sets your brand apart from others?
Our brand stands out for its commitment to originality and quality. Each piece is designed with meticulous attention to detail, using top-of-the-range materials. We focus on creating unique designs produced in limited quantities.
We take our responsibility to the environment and society seriously. Our products are manufactured using sustainable and ethical materials. We work with suppliers who respect high standards of working conditions and environmental practices.
Shipping and delivery times
Local delivery (🇨🇦 Canada)
Montreal: 1 to 2 business days*. Rest of Canada: 2 to 6 business days*
Services: Canada Post or UPS
*Based on estimated delivery servicesDiscover delivery estimates directly in the shipping mode choices when you place your order.
International delivery
🇺🇸 USA: 4 to 12 working days*.🇫🇷 France and 🇪🇺 Euro zone: 9 to 18 working days*.
Rest of the world: Depends on country and choice of delivery
Service: Canada Post
*Based on estimated delivery servicesFind delivery estimates directly in the shipping mode choices when you place your order.
Free delivery
Enjoy free worldwide delivery on orders of $100 or more!
Returns & refunds
Free returns and exchanges within 30 days.
For more information, please visit our delivery and returns page.